FAQs

Here you can find answers to some of the most common questions. We value your inquiries and aim to provide clarity regarding our creations.

Do you ship internationally?

Yes! We in fact do ship internationally however international delivery prices vary across different regions.

Can I return or exchange an item?

All sales are final and we do not offer returns or exchanges. If your item arrives damaged or defective, please contact us within 48 hours with photos and we’ll assist you.

Do you offer custom pieces?

Yes, we welcome custom requests! If you have specific Islamic related designs in mind, please reach out to us on our social media pages on instagram or tik tok: shia.strokes, or email us on shiastrokes@gmail.com and we will respond within 24 hours.

How long will delivery take?

Shipping within Australia typically takes 5–7 business days, depending on your location. International orders may take up to 15 business days however they could take longer.

How can I care for my artwork?

To keep your artwork looking its best, avoid excessive moisture and handle with clean hands. Remove any liquid that gets on the surface immediately with a clean tissue or towel.